Our Technology
Creating the future of healthcare
Our Technology
Creating the future of healthcare
Our innovative AI-powered technologies are revolutionising healthcare by improving clinical decisions, care navigation, workflow automation, and interconnectivity.
Enhancing patient access
Our digital healthcare platform (Patchs) bridges the gap between patients and healthcare organisations. Patchs supports over 10 million patients across the NHS, ensuring that patients receive the care they need quickly and easily. Whether it’s booking appointments, accessing medical records, or seeking advice, we streamline the patient journey, empowering patients to take control of their health.
Created by clinicians, kept safe by clinicians
At Patchs Health, we combine cutting-edge technology with clinical expertise to provide accurate, reliable healthcare solutions you can trust. Our advanced AI has been trained by experienced clinicians – and is monitored by them too. It learns from their knowledge and insights, ensuring it aligns with the highest standards of medical practice.
Highlights
Feedback
“Before I knew about Patchs, I was playing Russian roulette with trying to get an appointment at my surgery. Phone lines open at 8pm and I managed to get through at 8:04am, only to be told there was no more appointments. Since using the system I just complete the online form and someone rings me back. I can’t ask for anymore than that in this day and age.”
Patient feedback
“Worked like magic for me. I was struggling to get a GP appointment for a few days before my wife knew about this platform, we figured we would give it a try. I sent a request and within 2-3 hours I got a reply saying that I was booked for an appointment the next day!”
Patient feedback
“Quick, simple, stress free. When compared with calling reception and waiting at least 20 minutes for someone to answer the phone, this is light years ahead. I literally got a reply within 30 seconds. 5 star service.”
Patient feedback
“Superb user-friendly tool. Easy to navigate and all responses confirmed. Thank you! An excellent service online.”
Patient feedback
“Brilliant way to get the help you need!”
Patient feedback
“I use Patchs all the time now to contact the doctors…it’s easier than sitting on hold for 40 mins in a queue. It’s self-explanatory on what you do, and there is enough space for you to put everything down that you want to. Patchs is a great idea and really works well. I wouldn’t go back to ringing the doctors!”
Patient feedback
“Since using Patchs we have received fewer phone calls, and found most patients don’t need to attend surgery for their health queries. Patients are pleasantly surprised to find they can directly contact their GP without having to ring the surgery or come in person. Once patients have used Patchs they always choose to use it again.”
Megan Brown, Receptionist Langworthy Medical Practice
“Intuitive and effective. Far preferable to hanging on the phone or standing in a queue for 30 minutes. A useful initiative that I hope is providing some relief to the practices too.”
Patient feedback
“Patchs has enabled us to triage patients more effectively and quickly which is a win-win for both practices and patients”
Kelly Vines, Practice Manager and Partner at Littleborough Health Centre
“I think it’s important to embrace change. The telephone fastest finger first system just doesn’t work. So, things like artificial intelligence and electronic consultations are the future of communicating with our patients. But we found that Patchs is able to integrate all of these into one system.”
Dr Tauseef Manzoor, GP Partner, Cleckheaton Group Practice
“I think Patchs will enable patients to take more control over their own care because they’ll be able to access more information, be able to get to the right clinician or the right information quicker.”
Dr James Thomas, NHS West Yorkshire ICB Medical Director